Welcome to the SalesGRID Support Center! We are here to ensure you get the most out of your SalesGRID experience. Below you will find all the necessary resources and contact information to resolve any issues or questions you might have.
Hours of Operation
Our support team is available:
- Monday to Friday: 8 AM – 8 PM (Eastern Time)
- Saturday: 10 AM – 6 PM (Eastern Time)
- Closed on Sundays and public holidays
First Response SLA
We are committed to providing a swift response to all inquiries. You can expect to receive a first response from our team within 4 hours during business hours.
Support Options
- Create a Support Case: If you encounter any issue or have a question, please create a support case here. Our team will get back to you as per our SLA.
- Email Support: You can also reach us via email at support@salesgrid.com for assistance.
- Knowledge Base & Forums: Visit our Knowledge Base for articles, guides, and discussions that might help you resolve common issues and learn more about SalesGRID.
- Live Customer Support Chat: For immediate assistance, connect with our live support team here. Available during business hours.
- Support Phone Number: If you prefer to speak with a representative, you can reach us at 61 412 319 939.
We strive to provide exceptional service and ensure that your experience with SalesGRID is as smooth and beneficial as possible. If you need further assistance, do not hesitate to use any of the above resources.